1. Introduction
At Altamirano Agency, we are committed to safeguarding the privacy and security of our clients’ personal data. This policy outlines our data collection, storage, processing, and protection practices, ensuring full compliance with applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA), the Telephone Consumer Protection Act (TCPA), and the Insurance Consumer Privacy Protection Act (SCIP).
Our primary objective is to ensure the confidentiality, integrity, and availability of all personal information related to our insurance services.
2. Data Collection
We collect personal data in a lawful and transparent manner, ensuring clients are fully informed about the data being collected and its intended use. We will only request information necessary for providing tailored insurance solutions and delivering our services effectively. This may include contact information, demographic data, and details about insurance needs.
3. Data Usage and Disclosure
The personal data we collect is used solely for the specific purposes disclosed to the client at the time of collection, such as providing insurance quotes, managing policies, and improving our services.
Data will not be disclosed to third parties without the client’s explicit consent, except where required by law or necessary to comply with regulatory obligations. This includes sharing data with service providers that help us fulfill our contractual and legal obligations as an insurance agency.
4. Data Protection and Security
Altamirano Agency employs stringent security measures to protect personal data against unauthorized access, loss, alteration, or disclosure. These measures include, but are not limited to:
- Encryption of sensitive data
- Regular security audits and risk assessments
- Access controls that limit data to authorized personnel only
We constantly review and update our security protocols to stay ahead of potential threats.
5. Data Retention
Personal data is retained only for as long as is necessary to fulfill the purposes for which it was collected or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.
6. Client Rights
We respect the rights of our clients regarding their personal data. These rights include:
- Right to Access: Clients can request a copy of their personal data held by us.
- Right to Rectification: Clients may ask us to correct any inaccurate or incomplete data.
- Right to Deletion: Under certain conditions, clients may request that their personal data be erased.
- Right to Object: Clients can object to certain types of data processing, including marketing communications.
We provide clear, simple methods for clients to exercise these rights, in accordance with legal requirements.
7. Training and Awareness
All Altamirano Agency employees receive regular training on data protection policies and procedures. We emphasize the importance of safeguarding personal information and ensure that staff understand their responsibilities regarding data security and client privacy.
8. Legal and Regulatory Compliance
Altamirano Agency complies with all relevant privacy and data protection laws, including HIPAA, TCPA, and SCIP, as they apply to the insurance industry.
9. Policy Evaluation and Updates
This policy is subject to regular reviews and updates to ensure ongoing effectiveness and adherence to the latest legal and regulatory developments. Any significant changes will be communicated to our clients through appropriate channels.
10. Contact Information
If you have any questions, concerns, or requests regarding this data policy, please contact us at:
Email: info@altamiranoagency.com
We are committed to protecting your data and ensuring it is handled with care and respect at all times.
11. Contact Information
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:
Email: info@altamiranoagency.com
At Altamirano Agency, we are dedicated to protecting your privacy and ensuring that your personal information is handled with care and in compliance with all relevant U.S. privacy laws.